We're here to help you with any questions, feedback, or support needs regarding roamtrek. Whether you're experiencing technical issues, have suggestions for improvements, or need assistance with our online tools, our team is ready to assist you.
General Support
For general questions, technical support, or assistance with using our tools:
Security Concerns
If you've discovered a security vulnerability or have concerns about our security practices:
Business Inquiries
For partnership opportunities, business collaborations, or media inquiries:
Feedback & Suggestions
We value your input and suggestions for improving roamtrek:
Response Times
- General Support: Within 24 hours
- Security Issues: Within 4 hours
- Business Inquiries: Within 48 hours
- Feedback: Within 72 hours
Contact Guidelines
- Be Specific: Please provide detailed information about your issue or question to help us assist you more effectively.
- Include Context: If reporting a technical issue, please include your browser version, operating system, and steps to reproduce the problem.
- Security First: Never include actual passwords or sensitive information in your communications with us.
- Professional Communication: We maintain a professional environment and expect the same from our users.
Important Note
For your security and privacy, please do not include any actual passwords, personal information, or sensitive data in your communications with us. If you need to share specific details about a technical issue, we'll provide secure methods for doing so.
We are committed to protecting your privacy. Any information you share with us will be handled according to our Privacy Policy. We will never share your contact information with third parties without your explicit consent.