At roamtrek, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online tools and services.
By using roamtrek, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
We may collect information that you voluntarily provide to us, including:
- Contact information (email address, name) when you contact us
- Feedback and suggestions you submit
- Information you input into our tools for processing
1.2 Automatically Collected Information
When you use our services, we may automatically collect:
- Usage data (pages visited, time spent, features used)
- Device information (browser type, operating system, IP address)
- Performance data to improve our services
1.3 Tool Input Data
Our tools process data locally in your browser whenever possible. For tools that require server processing, we:
- Process data temporarily for the duration of the operation
- Do not store personal or sensitive input data
- Delete processed data immediately after providing results
2. How We Use Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our tools and services
- User Support: To respond to your inquiries and provide customer support
- Analytics: To understand how our services are used and improve user experience
- Security: To detect, prevent, and address technical issues and security threats
- Legal Compliance: To comply with applicable laws and regulations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Analytics and performance monitoring
- Customer support services
3.2 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or security threats
4. Data Security
We implement appropriate security measures to protect your information:
- Encryption: Data transmission is protected using SSL/TLS encryption
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Audits: Regular security assessments and updates
- Local Processing: Most tools process data locally in your browser
While we strive to protect your information, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a structured format
- Objection: Object to certain processing of your data
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us using the information provided below.
7. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy:
- Tool input data is processed temporarily and not stored
- Usage analytics data is retained for up to 2 years
- Contact information is retained until you request deletion
- Legal compliance may require longer retention periods
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Certification schemes and codes of conduct
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Providing notice through our website or email for significant changes
Your continued use of our services after any changes constitutes acceptance of the updated policy.
11. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
We will respond to your inquiry within 30 days.